GL specializes in the research and development, production, sales and service, and OEM manufacturing of intelligent laser cutting equipment and core components for pipe profiles. Relying on innovative and practical R&D thinking and the development concept of honest management, GL has become the most viable, developing, competitive, and sustainable brand in the industry. Years of technological accumulation have created a technological advantage that enables Guanli to always maintain a “leading generation”. Creating industry trends in various aspects such as mechanical structures, automation modules, chucks, customized functions, systems, and processes. By constantly innovating, our corporate mission remains unchanged: to increase efficiency for end customers, create business opportunities for strategic partners, and provide impetus for industry development.
2019
The company was established
10 million
Registered capital
50+
Current employees
100+
Cooperating customers
Our Service
Move beyond customer service to a business approach that serves customers
Warranty period for the entire equipment: One year for after-sales service.
If there are quality problems with system components during the warranty period, the service engineer will provide telephone or on-site service at any time. Our company is responsible for providing free replacement parts and services for any damage or damage caused by the quality of the equipment itself, except for routine consumables (such as chuck jaws, chuck rollers, support rollers, lubricating oil, copper nozzles, lenses, etc.) and those who are responsible for user violations.
During the warranty period, we will assign a dedicated person to follow up and respond within 2 hours after receiving the repair notice. If the fault cannot be resolved by phone or fax, our technical service personnel can arrive at the scene within 48 hours.
Our company regularly arranges technical engineers to provide free technical follow-up services at the user’s site.
Outside the warranty period, our company still provides extensive and preferential technical support services, regular maintenance of complete machines and auxiliary machines, and spare parts supply to the demand side; Provide full maintenance services for the products provided, and provide daily consultation and guidance related to equipment, as well as information and materials on equipment improvement and maintenance technology at any time.
Our company has sufficient spare parts and can provide timely technical and spare parts services to meet the needs of equipment operation and maintenance.
